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US Bank

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U.S. Bank is a public financial services bank holding company. The company was founded in 1890. At the present time U.S. Bank is headquartered in Minneapolis, Minnesota. U.S. Bank operates in twenty eight U.S. states and in Canada as well. The tagline of the company is: "Other banks promise great service, U.S. bank guarantees it." U.S. Bank provides a diverse range of financial services: commercial banking, consumer banking, investment management, issuing and serving of insurance policies, credit card servicing, and so much more.

U.S. Bank has several subsidiaries such as Piper Jaffray Company and Nova Information Systems.
Please try to contact US Bank Customer Service directly prior to posting any complaints on this site.

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US Bank Reviews

Carbinec...
US Bank .....THIEVES
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I would like to thank US Bank for STEALING my $63.60 payment from me. I paid my AT&T phone bill in good faith and had to report to you jerks that a $52.95 charge was not valid. In ...

#315276
Apr 28, 2012
52

Quezaltr...
Never do business with US Bank
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

US Bank policies favor the bank 100% and the customers 0%. I wanted to fund a CD IRA by a transfer of assets and the bank refuses to open the account and lock in the rate. The bank...

#313028
Apr 18, 2012
78

Anonymous
Evil US Bank
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

US Bank purchased my previous bank, and my mortgage, during the great bailout fiasco. I immediately asked for a refinance as I had a "sub-prime" loan. US Bank was willing, but offe...

#305087
Mar 15, 2012
171

Mookiesue
US Bank sneaky fees
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

US Bank is charging me a $25 annual fee which they never informed me about. I've had the card for 3 years and never had an annual fee and now they won't reverse it. I'...

#300611
Feb 27, 2012
192

Anonymous
DO NOT LEASE WITH US Bank !!!!!
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

After my lease termination in August 2011 I received a bill for $1600.00. The car was flawless (being that is was a Mercedes CLS 500) maybe that's why they charged me such an...

#300598
Feb 27, 2012
212

Anonymous
US Bank - If ur lender is a LOAN POOL-You may be a victim of FRAUD
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

Let me preface by mentioning a couple of things, so you understand that I am just a victim like most of you. However, have been dealing with foreclosure slime since 2005 and report...

#296173
Feb 11, 2012
291

TwentyTw...
US Bank ATMS PREDATORY PRACTICES
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

AN ADITIONAL 4.99 FEE WAS TACKED ON TO US BANK ATM AT A LOCATION IN WEST IOWA NEAR I-29 & I-80 THAT IS A TOTALLY PREDATORY FEE GIVEN THE NATURE OF THE BUSINESS WHERE THERE ATM MACH...

#293318
Jan 31, 2012
252

Anonymous
US Bank a rip off artist
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

They took advantage of a senior citizen to charge 33.00 overdraft fees for 4 checks that were presented for payment on Veterans Day. We made a cash deposit on a Saturday to more th...

#291427
Jan 23, 2012
295

Anonymous
US Bank - U.S. Bank.... rip off on banking fees.
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

Approximately 5 months ago I opened a savings account with U.S. Bank, after having my checking account for over 10 years with them, because they said I was going to be charged mont...

#290328
Jan 19, 2012
368

Whidbey123
US Bank - Loan REFI
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I have have a 10 yr business loan with U.S.Bank, two more years on the loan. Tried to REFI and they will not unless I pay a $20,000.00 REFI prepayment fee. I didn't want to mov...

#273366
Nov 07, 2011
286

Whidbey123
US Bank - Loan REFI
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I have have a 10 yr business loan with U.S.Bank, two more years on the loan. Tried to REFI and they will not unless I pay a $20,000.00 REFI prepayment fee. I did't want to move...

#273362
Nov 07, 2011
412

Captain ...
US Bank - U S Bank Home Mortgage Does it Again
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

My last post was on 10-6-2011 with regard to the rudeness and lack of customer service regarding a possible refinance plan, ( HARP , also known in U S bank Home Mortgage lingo as H...

#271963
Nov 01, 2011
545

Anonymous
US Bank sucks; cancelled atm-their mistake. they dont care
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I called to let them know my magnetic stripe was not working well & need a new card; but was imperative that old card remain active until new card was activated. Asked twice; told ...

#268931
Oct 18, 2011
426

Captain ...
US Bank - U S Bank Home Mortgage Bad Customer Service
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

We purchased our home in 1989 and used a local S&L, here in South Florida for Financing. Over the next 6 to 8 years the Mortgage companies change hands and USBHM(U S Bank Home Mort...

#266588
Oct 07, 2011
587

Anonymous
US Bank scam charges
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I am being charged $8.95 a month maint. fees. I was never notified even though they said they sent a letter 3 months prior. They refuse to give my money back. I had to set up a t...

#257808
Aug 25, 2011
561

A.B
US Bank - Prepaid master card issued by U.S Bank
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I purchased a Prepaid issued by Us Bank National association. When I attempted to make my purchase at the local convenient store the funds were placed in a pending status but the ...

#256876
Aug 21, 2011
527

Billwhat...
US Bank home mortgage will not give us our insurance money to fix our house!
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

In the spring of this year we incurred storm damage to our house, and the insurance comp. paid us 14,000.00usd to fix our house. the insurance was made out to us and the mortgage c...

#253344
Aug 04, 2011
862

Seriously2
US Bank - U S Bank aka BANK ONE
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

Refer to my post on Bank One who now uses the the name of US Bank ...just another way to get away with their ripping off consumers by changing their name .. how convenient....if yo...

#250631
Jul 22, 2011
697

Jdbrinkley
US Bank - U.S. Bank repossessed my car
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

So my payments are due on the 23rd of each month. Last night on July 19 my car was repossesed, Have been in touch with the bank about paying off the car in full with cash (17,027) ...

#250081
Jul 20, 2011
797

77bravo
US Bank Fraudlent Practices
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

US Bank has consistently misapplied additional payments toward the principal balance of my mortgage to the next months payment. I have to log in daily and make numerous calls in o...

#241148
Jun 03, 2011
450

Mke
US Bank BOGUS CONTESTS-SCAM
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

We attend MATC, a college in Milwaukee. They have a branch there and a couple weeks ago, they had a "drawing" for a $200 prize. Probably hundreds of us entered. One great mistake b...

#230979
Apr 06, 2011
687

Anonymous
US Bank : harrassment, fees, lack of continuity etc. etc.
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I want to tell everyone I know not to use US BANK. My husband and I leased a car through US BANK and were harrassed to make a payment even before our bill was due and God forbid we...

#229137
Mar 27, 2011
443

C and d ...
US Bank - $12,400 pre-payment penalty
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

We have had a commercial loan with US Bank since 1989. When we listed our building, we were told of the pre-pmt penalty but were promised they would waive it if we financed a new ...

#226610
Mar 14, 2011
777

Greencar...
US Bank is ripping off customers
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

US Bank has chargd me a $26 late fee even though they received my car payment 12 days early.I paid my last car note on Feb. 26 and now it is March 8th and it has cleared my bank bu...

#225579
Mar 08, 2011
465

Anonymous
US Bank - Money
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

My unemployment money has been released but not on my card yet, would like to have my money. My unemployment is out of Columbus Ohio, I am not very happy right now hope someone wil...

#225562
Mar 08, 2011
426

Lessonle...
US Bank - USBank refuses to investigate fraud
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

My account suffered fraudulent activity two times, once with a debit number that we did not know existed, and once with a card we believed to be closed for over a year. That card w...

#223706
Feb 25, 2011
1230

Thebrute
US Bank - A service charge to cash their own check?
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I recently stopped at a US bank located in Duluth, MN to cash two checks drawn on the US bank. I don't have an account with US Bank. I do have several photo ID's that shou...

#222530
Feb 18, 2011
1741

Skells
US Bank will NOT release funds
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I deposited 3 credit union issued drafts totalling almost $12k on January 28, 2011. As of this posting on February 15, 2011, US Bank still refuses to release my money, even though ...

#221833
Feb 15, 2011
985

Chagra
US Bank fixed rate credit card, not fixed
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

Had a credit card from US Bank, paid on time all the time. Had the card for at least 18 years, this past year they raised my rate, raised the amount I had to pay. When I called a...

#218989
Jan 30, 2011
461

Mattalac19
US Bank
5.0 800 Nicollet Mall MinneapolisMN55402 800-365-7772 http://www.usbank.com/cgi_w/cfm/contact_us.cfm

I am apalled at how this bank operates...I was nsf by 1 dollar in my account that I use to rent dollar movies at the grocery store..The account, I did not use for three months...al...

#218048
Jan 25, 2011
399
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