US Bank Auto Loan Review from Provo, Utah
My mother in law had a car loan with US bank but I made the payments a few weeks ago I got my tax money and paid off the loan. I even received the car tittle from the bank saying car was paid in full.
3 weeks later they decide to take out $230 out of my bank account without my permission because i wasn't on the loan i was just a third party helping pay my mother in laws car. Today Is Saturday they left me with $5 dollars to my name I have a two month old who needs formula and all they can say is wait till Monday to see what we can sort out!!!! I need at least 20 to buy my daughter formula and the manager seemed like it wasn't a problem at all. Then a few months ago they shut down my savings account and took me to collections for an account that was frozen for fraud.
I've called several times and all I get is we're sorry this was a clerical mistake I'll transfer you and I always get transferred to a number that doesn't answer. By far this is the worst company I have EVER EVER dealt with worst part is that they don't give a flying *** to loose a customer all I can do is share my story and hope I can stop as many people as I can from joining their bank
Reason of review: Problems with payment.
US Bank Cons: Steal your money, Careless.
Location: Provo, Utah
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