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I've had 3-4 lease cars with them over the past 5 years. In a nutshell, 85k lease car flooded in Harvey, total loss. US BANK was so so bad. poorly trained staff, letters, phone calls, rude on the phone and totally LAME. Super unprofessional staff every time I called...
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1.0
I didn't like
  • Customer service
#1135665
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Over charge fee s returned check ,In which In which for 2 weeks they did not accept my direct deposit While another bank it took 2 days.Customer service was great .Bank sucks rules over charge regulations .I keep getting people that want help several weeks nothing has...
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seabluff72
seabluff72

Customer service fantastic. Policy's charges are a ripoff

2.2
#1134051
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My Wife and I had checking and savings account at U.S. Bank. We opened a traditional IRA account for her. We moved from U.S.bank to Chase. U.S. Bank charged her a $30 fee for having a IRA. All of her money was in a bank CD and money Market account. They basically have...
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1.0
I liked
  • Are bunch of theives
#1119133
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Us Bank - This bank sucks

Us Bank
#1145109
This bank sucks. I opened a account than it takes my money nd says im npt.able to receive it back. This bank is a scam
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Us Bank - Extremely sad

Us Bank
#1140582
12:45to day I used us bank atm it said take the money but there was no money now I'm out$600.00 buck's rent and bills ARE due so I went inside THEY SAID ITS MY PROBLEM BUT IT'S THERE MACHINE HOQUIAM WA US BANK SO IF I ROBBED A BANK I go to Jail but IF a bank robbs me it's fine
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Us Bank - One of their ATM's took my card and my money

Us Bank
#1124240
1.0
Details
I deposited some money in one of their ATM's and it took my card and kept it and didn't credit my account. I can't get the money back.
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Us Bank - Rude and childish service

Us Bank
#1107236
1.3
Details
Us bank bought my previous bank. It is an inconvenience to close and transfer accounts. Today the sandusky branch charged a visiting friend of mine to cash a 250.00 check which i wrote to him. I called the bra ch to inquire.. a rude and uneducated head teller tread me the rules.. no way to run a business. They pay me nothing on my deposits and screw me with fees every chance they can
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I do have a relia card with US Bank for child support. I am a Germany resident. They are unable to make this card work in Germany. The first few days it worked and now - for the last three weeks - they are unable to make it work. This is my child support on this card...
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1.0
I didn't like
  • That they were unable to fix the problem
#1117311
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Worst experience of my life tried depositing a check that was returned n overcharged by this back they told me we blocked ur account and only direct deposits are accepted i am under a scholarship n i need to pay my school n rent the day i dhould get it they told me no...
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#1113472
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Horrible customer service. I applied for a HELOC to purchase a vacant property. My house is paid off, high 700's credit score. No other debt. Applied online in August, got no response for 3 weeks. Went to the local USBank branch to fix it. The people there were nice...
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#1113114
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I havae an insurance check made out to U.S. Bank and myself and husband. I was told that I have to send this check in and then it will be returned to us bu just regular mail. This check is important to us because we can't start repairing our home until we get this...
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#1109612
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I Opened up a checking account with the minimum amount. I was then told that if I chose to open a credit card that all maintenance fees would be waived. That should have been a red flag considering central bank offered a free checking account with no stipulations....
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1.0
#1104556
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I paid over $330 in fees the first month and a half I had the account (primarily due to repeated overdraft charges due to using my account --unaware that these fees were being repeatedly accrued until I received my bank statement). The final straw was when I deposited...
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1.2
#1098957
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7/14 A check paying back VA benefits or my deceased mother cleared their bank. 7/17 their reclamation department withdrew the same funds creating a negative balance. Constantly harassed me to make the account "good" explained everytime it was their reclamation...
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Anonymous
Smitty

Well , if they give you the money back, don't take it to KEY BANK whatever you do.My horror stories of them are even worse than your lousy situation. Yikes.I won't go into it ...

1.0
I didn't like
  • Handling of the situation
#1096338
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