US Bank
Reviews and Complaints
Horrible customer service
Unfaithful bank
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Verified Reviewer | Cleveland Heights, OhioHORRIBLE Bank
Terrible Management Decisions by Assistant Vice President
- Assistant vp drew hill and service coordinator megan regan
Preferred solution: Let the company propose a solution
I request a safeguard for overdraft. The US bank staff did
Sinister expiring of your cashback rewards with US BANK credit cards
- Cash rewards
- Will not credit my hard earned rewards back
- Stealing my rewards
Preferred solution: Full refund
US BANK IS HORRENDOUS
- Failed to call back in promised time frames
- Are deceptive
- Customer service
US BANK SUCKS
They literally are too stupid to approve any loans even when you have the money in the bank. I honestly think they are racist.
They hire complete retards in their branches. They will deny everything you have with them. I am going to close my account with them really soon. I am sick of them.
F US Bank! They have no intentions on ever helping you achieve anything at all. I seriously hate them. I am tired of them for real.
I would tell them to f off if I knew them. They totally suck. They are dumb and stupid. They never approve anything and they have the highest interest rates on all their cards.
They are complete *** I hate US Bank. Somebody needs to close them down.
They stopped ACH transfers into my checking account at Wells Fargo
*** poor service???
Bad one
I took my children to U.S, Bank and wanted to open an account. I was the second person in line to be waited on.
I was told by a teller to take a seat someone would be right with me. I sat for about 15 minutes then the teller came and said that I needed to wait until their line thinned out before they could help me or I could come back tomorrow. I am still upset because I felt like i was not treated as someone they would like to keep. I am honestly thinking about taking my money out of that bank.
It took me 2 years to open an account for myself because of the people that are hired at the branch. The branch I am talking about is at Zagaras Market Place, Cleveland Heights, OH. The guy that told me to come back didnt seem to care.
I told him I had sat and waited for them to wait on 15 people, why do I have to wait longer. So as of today, my kids do not have accounts with U.S.
- Some friendly staff
- Are unprofessional
Preferred solution: Hire better quality people at that branch. Make all customers feel important. It was not reasonable for him to tell me to come back another day. Do he understand how many other banks would take my money and everyone elses too.
Not able to access my money
US BANK CAN SUCK A BIG ONE
Preferred solution: Full refund
Setting their customer up to fail.
US Bank Trashed my Credit
If anyone else has had issues with US Bank, visit this website for links, tips and fill out a survey complaint form. http://www.webcaz.com/us_bank_sucks/index.html
- Us bank complaint
- Long periods waiting on hold
- Incompetent
Preferred solution: Retract the negative remarks on my credit report as agreed upon. If US Bank will not do that I want a copy of the voice recording, a phone call from a bank president, an apology letter!
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On behalf of US Bank I’d like to apologize for the way our teller treated you, on her computer screen it should have promoted her to suggest you try Wells Fargo as we were closing you’re accounts as we no longer wish to do business with you, we apologize for any inconvenience and please have a pleasant day