US Bank
Reviews and Complaints
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Verified ReviewerTried to close my account
Preferred solution: Apology
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
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Theiving Bank
I banked with US Bank for over 10 years. Every move they had all my info.
I also continually ensured all forwarding thru USPS was actives for a year after each move. The last thing i wanted was to miss a piece of mail. Somehow they are claiming i left letting $1500! I closed my account in the Camas branch in person in April.
I went to open a local bank and was told if this "Charge Off".3 weeks ago I reapplied to US Bank since they are one of the local banks where I'm moving to. They said nothing about this. Matter of fact I'm still waiting on the letter explaining why i couldn't reopen an account with them again. One of those 10 day till it arrives letters.
Still has yet to arrive. I've been diligently working on my credit for the last two years yet nothing shows up there either. Just to bed clear i closed my account in the end of April 2020. Truly insane and completely fraudulent.
If you don't need anything from US Bank then stay away. There is nothing they offer worth the headache you receive. Now I'm stuck with a surprise $1500 debt.
Heed my warning. There's so much more that happened then i have room to write
Preferred solution: Full refund
User's recommendation: Don't screw yourself by opening an account
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Verified Reviewer | North Fond Du Lac, WisconsinHorrible experience at your North Fond du Lac
- Horrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude treatment dishonest employees, unprofessional
My mother passed away Year ago i.finally went to her bank to enquire about her ira account that she made me beneficiary for ...I was told to bring copy of death certificate my ID and something saying I was an heir .I returned and teller took paperwork and started. Typing on keyboard ...20 secs go by and she becomes glued to the monitor and her whole attitude changes Kathy was her name ...she says.
I'm not going to be able to take this ..
pointing at my documents....then she makes a copy of death certificate and starts dialing the phone a while staring at monitor.. someone answered and she reads him a 4 or 5 digit code off the monitor and starts shaking her dead and saying ok I thought so ok I get it ..then comes back to me and says she will give me no info perood and to leave the lobby of bank or she wouymake sure I regretted it and called police...I asked to speak with a supervisor she said no get out or you will never get the money from your mother's ira ...I'll make sure iof that she said ..there is about 60 to 80 k in that account and it's been a year
Certificate
- Rude teller dishonest employees
Preferred solution: Deliver product or service ordered
User's recommendation: Don't patronize Nyssa branch of us bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReliacard customer service sucks
Preferred solution: Cancel my card and tell me what state authorized this in my name.
User's recommendation: Don't use this bank ever.
Get a different explanation every time you call about same issue
Preferred solution: Let the company propose a solution
User's recommendation: Don't ever deal with US Bank
Not happy and the inability to get ahold of anyone
User's recommendation: Stay away if you can
Service
Preferred solution: Full refund
User's recommendation: Do not bank with them
Card locked for 24hrs,no help and lies
User's recommendation: Stay the *** away from USBank period
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFollow up info
Preferred solution: Only adding info.
Update: 06/25/2021
User's recommendation: AVOID US BANK AT ALL COSTS!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Westminster, CaliforniaAccount closure
As of July 8th 2021, US Bank has officially closed my checking account but I have not received my cashier check from them. Today date is July 27th 2021, I have contacted US Bank numerous times regarding as to when was the cashier check mailed out.
NO ONE from the bank can give me an answer!
US BANK NEEDS SOME PROFESSIONAL HELP! I really don’t know how US Bank is still in business or how can anyone still bank with this bank.
- Cheating their customers
- Are unprofessional
- Slow to resolve the issues
- That they were unable to fix the problem
Preferred solution: For my account to be closed and issue me the full amount that is in my account.
User's recommendation: DO NOT GO WITH US BANK! They play games and their e-fraud department is a lesson on customer service skills.
Locked account
- Are no pros their all cons
- All of them
Preferred solution: Full refund
Will NOT let me spend my money!
Preferred solution: Deliver product or service ordered
Pissed off
Preferred solution: My *** card unlocked and access to my money now
User's recommendation: Use a different card holder
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You clearly don't understand banking... Go back to using money orders.