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i had been with usbank for a while. someone took 250 out from my checking acct.

i filed the claim and i got my money back but then they ended up closing my account. that i dont care. but i am getting penalized for something thats not my fault. the thing is i have few thousand in.the account.

and they will be holding it for another 3 weeks before they issue me thw check on my balance. this is what happens to small banks. no wonder they cant ake money like bofa or wells. i am taking my banking business else where.

customer service sucks. its not ur fault but they made it like you did something wrong.

fraud dept is even worst. never again banking with small banks.

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

U.S Bank is the fifth largest bank in the United Statesโ€”far from small. Not sure what happened, and hope your situation is resolved but for them to close the account and hold the funds, it means they closed the account under the presumption of misuse or account owner involved suspected fraudulent activity and the funds are held to ensure that any outstanding checks or debits that managed to get forced through are paid.

All banks will do it if closed under the same circumstances, regardless of their size. The bottom line is they have a duty to mitigate or limit their losses if fraud is suspected, even if it turns out that theyโ€™re falsely assuming youโ€™re involved.

Guest

usBank is not small. You will be worse off with a monster mega bank like Wells.

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