770 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
Featured
6 comments
1.3

i have a credit card with USBANK and my due date is 3/3/20 , I made the payment t on the due date at 7:23pm , the bank posted the payment on 3/4 and charge the account $29 late fee.

When I called the customer service and ask why there is a late fee, I was told that I have to make payment before 7pm central time otherwise the payment is considered late , this is so outrageous . I moved the remaining balance of this account to another credit card. Beware with this unfair practice by USBANK .

User's recommendation: Do not open a credit card with USBANK and if you have an account move the balance to another card.

Product or Service Mentioned: Us Bank Credit Card.

Monetary Loss: $29.

Preferred solution: Full refund.

Explore video interviews
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#2027440

I make sure to make my payments at least a day prior to the due date. Never had any issues

#1909157

Every credit card has a cut off time for payments. Don't wait till the last day to make your payments and you won't have this problem.

#1842114

I hear ya, i was giving them 100% of my paycheck to pay off the debt that i created. I was one day away from paying it off then BOOM $400 late advancement fee, i am like what the *** *** !? I believe this was after 7pm too !!!

#1842240
@James M Yyx

I have reported them to Financial Consumer Protection Agency and I am waiting for their response . USBANK should be investigated for this illegal practice

#1924707
@Ramon J

Illegal practice? How’s it illegal?

It was clearly stated in the card agreement, not their fault you were too stupid to read it and made stupid assumptions based upon god knows what....next time don’t be stupid, read! If you can’t then ask someone to explain it to you or call and ask, don’t be and idiot and then be upset with someone else because you’re an idiot

#1924867
@PissedConsumer1924707

You are a troll and your opinion does not count , why areyou hiding ? because trolls like you need to vanished from this earth , haha

US Bank Reviews

  1. 237 reviews
  2. 33 reviews
  3. 15 reviews
  4. 4 reviews
  5. 6 reviews
US Bank reviews