US Bank - Catch 22 - late fee
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New Revieweri have a credit card with USBANK and my due date is 3/3/20 , I made the payment t on the due date at 7:23pm , the bank posted the payment on 3/4 and charge the account $29 late fee.
When I called the customer service and ask why there is a late fee, I was told that I have to make payment before 7pm central time otherwise the payment is considered late , this is so outrageous . I moved the remaining balance of this account to another credit card. Beware with this unfair practice by USBANK .
User's recommendation: Do not open a credit card with USBANK and if you have an account move the balance to another card.
Product or Service Mentioned: Us Bank Credit Card.
Monetary Loss: $29.
Preferred solution: Full refund.
Comments
I make sure to make my payments at least a day prior to the due date. Never had any issues
Every credit card has a cut off time for payments. Don't wait till the last day to make your payments and you won't have this problem.
I hear ya, i was giving them 100% of my paycheck to pay off the debt that i created. I was one day away from paying it off then BOOM $400 late advancement fee, i am like what the *** *** !? I believe this was after 7pm too !!!
I have reported them to Financial Consumer Protection Agency and I am waiting for their response . USBANK should be investigated for this illegal practice
Illegal practice? How’s it illegal?
It was clearly stated in the card agreement, not their fault you were too stupid to read it and made stupid assumptions based upon god knows what....next time don’t be stupid, read! If you can’t then ask someone to explain it to you or call and ask, don’t be and idiot and then be upset with someone else because you’re an idiot
You are a troll and your opinion does not count , why areyou hiding ? because trolls like you need to vanished from this earth , haha