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Regular fleecing by this company. Never ever do business with US Bank. The customer is never right. The customer service department thinks their job is a big joke apparently. After talking to many representatives who all say completely different things, no one takes...
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Anonymous
Cora A. Shtino

I have been with us bank for 13 years & have NEVER had problem. They have always been friendly & assisted me well. They do have a large turnover w/their employees & that is...

Anonymous
Tracy Mullane

I moved my auto loan to another lender to end my business relationship with them. Then I called in to politely and hopefully quickly find a way to move the loan, according to ...

1.0
#1056553
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balance transfer offer had a zero % interest rate for a year, was a day late on one payment. Paid more than min. on time always they raised my rate to 19.74 % Called customer service, said couldn't do anything . I told them cancel the card,was informed rate would be...
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1.0
I didn't like
  • Being ripped off
#1043735
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Since basically every piece of a medical device I needed was billed as not just a separate line item on one invoice, but on entirely separate invoices, each one seems to have been charged separately against the deductible. Not only that, but the USBank website made it...
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1.0
I didn't like
  • Deductible dodging
  • Website design
  • Billing
#1041731
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Us Bank Mortgage Review

Us Bank
#1035561
1.5
Details
Their customer service is horrific. They kept pushing back the closing date which essentially cost us money each day they didn't close then wouldn't give us any answers. Will never recommend them to anyone! As soon as we can refinance with another company we will. Terrible!
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Us Bank Check Deposit Review

Us Bank
#1003460
1.0
Details
Put my account on hold. Didn't notify me. Have talked to several different departments cannot get my paycheck deposited. Several hours on phone. Went to a branch finally where they promised to handle problem and call back. 3 days later problem hasn't been handled and I haven't received call back.
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Discounts and Special Offers
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Product or Service Quality
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Short Review on January 30, 2017

Us Bank
#1000057
1.0
Details
I found out that us bank does discriminate people by appearance.
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Us Bank Refinance Review

Us Bank
#982386
1.0
Details
We have been trying to refinance our home for over 4 months now. They have lied, mislead, deceived, covered up for each other. They almost NEVER return phone calls and when they do all they say is that their sorry we feel this way, or there is nothing they can do. They are LIARS!!!! Every single one of them! Inept idiots running in circles covering for each others lies.
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Website
This is an important disclosure about the difference for consumers between the megabanks regulators are watching like a hawk after the real estate crash, and the smaller ones like US Bank that nobody seems to monitor or regulate or enforce any compliance with anything...
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2.2
#1032669
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I opened a small business account with US Bank for my farm. It was an account opened specifically because it had no account fees ever for any reason (unless you would overdraft of course). I soon learned there was a $0.50 charge for every mobile deposit of checks. So I...
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1.0
#1032554
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US Bank ReliaCard is used through my state as the disbursement card for child support. Each month my child support is loaded onto the card allowing me to use the debit card and online bill pay through US Bank ReliaCard. My debit card expired 3/31/2017. I contacted US...
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2.0
I didn't like
  • Customer service nor did i appreciate their solutions
#1032054
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Us Bank - Locked out of my account for my own security
This one is just absolutely ridiculous and ***. So, today I try to login to my own US Bank account and I get this.. "For your security, you’ve been locked out of login assistance." Then there was a phone number to call. Question: HOW THE *** IS IT FOR *MY* OWN SECURITY...
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Anonymous
Jp

FAKE SECURITY. That's what it really is. People getting locked out of their own stuff their own security makes no sense.

Jp008
Jp008

Thank you US Bank for saving me from myself ! Now that's what I call secure.

1.2
I liked
  • Us bank complaint
I didn't like
  • Online banking
#1026890
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US ripoff Bank robs their customers with outrageous overdraft fees!!!
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Anonymous
Anonymous

Um they hold out on many transactions and when you get close to being a zero balance some way a debit purchase from a week ago shows up and now your overdrafted. It took me a...

Anonymous
Anonymous

Its your responsibility to ensure you dont overdraft. The over drafts are ENTIRELY on YOU!! I agree that most banks over draft fees are expensive but that is the cost of OVER ...

1.0
#1025479
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US bank has one of the worst credit card reward policies. When I had credit cards from other banks, their opening reward will hit as soon as I spend the limit amount of cash in the promotion, and within the time period, US bank want me to wait 6-8 weeks after the 3...
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1.0
I didn't like
  • Credit card
#1024783
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I have been going to the U.S Bank on Santa Monica and San Vicente in West Hollywood for years. However, I had to start going to a different branch lately due to being made increasingly uncomfortable by the Branch Manager Albert Diaz who apparently thinks that every...
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1.0
I didn't like
  • Poor morals and awful customer service
  • Albert diaz is completely out of line
  • Mistreatment of customers
#1003313
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