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I am disabled for over 30 years. I leave the house 5-10 times per year. I had a Cd with your bank coming due (@1.50% for 5 years). I was going to turn it over into other CDs, but your "Big Boss" of the day (Saturday) threw me out of your bank. I was unhappy that you...
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#1093350
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Last September US Bank changed our checking acct to "Platinum" status resulting in $17.95 fees. We did NOT authorize this and contacted them. THEY say they don't keep records past 6 months and are unable to refund fees for the first five months. This is BS and we are...
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#1089222
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Went to us bank make payment. Was told that my fiancee cant make payment for me because she is not on acct. I always pay them cash. Now they said they cant accept the amount because of money laundering. Gees i just got a new washing machine yesterday but didnt know i...
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Anonymous
Anonymous

Maybe you are legit. Any bank is right to be suspicious though when you have to pay in cash. If you have a loan through them, why not have a bank account where the money is ju...

#1074948
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Us Bank - They lost a payment i made with money order

Us Bank
#1091005
I sent a $1000 payment for my Visa account. Had to do so with two $500 money orders. One got processed correctly while the other was "lost". They were sent in same envelope. Called twice. Got b s excuses. Now im out $500.
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Scornedd by US Bank home mortgage

Us Bank
#1089771
1.5
Details
I am in the process of getting a lawyer. US Bank seems to believe they can do anything to consumers. Watch your statements and keep them as i have done. They charged me twice for mortgage insurance. Held my payments in escrow account for no reason and charged me a late fee. I wish they never brought out my mortgage
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Us Bank - HORRIBLE

Us Bank
#1078442
1.0
Details
This bank will charge you a fee for charging you a fee. They are absolutely disgusting and despicable. They post your transaction to best suit their greedy ways.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Us Bank Mortgage Review

Us Bank
#1035561
1.5
Details
Their customer service is horrific. They kept pushing back the closing date which essentially cost us money each day they didn't close then wouldn't give us any answers. Will never recommend them to anyone! As soon as we can refinance with another company we will. Terrible!
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Regular fleecing by this company. Never ever do business with US Bank. The customer is never right. The customer service department thinks their job is a big joke apparently. After talking to many representatives who all say completely different things, no one takes...
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Anonymous
Cora A. Shtino

I have been with us bank for 13 years & have NEVER had problem. They have always been friendly & assisted me well. They do have a large turnover w/their employees & that is...

Anonymous
Tracy Mullane

I moved my auto loan to another lender to end my business relationship with them. Then I called in to politely and hopefully quickly find a way to move the loan, according to ...

1.0
#1056553
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balance transfer offer had a zero % interest rate for a year, was a day late on one payment. Paid more than min. on time always they raised my rate to 19.74 % Called customer service, said couldn't do anything . I told them cancel the card,was informed rate would be...
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1.0
I didn't like
  • Being ripped off
#1043735
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Since basically every piece of a medical device I needed was billed as not just a separate line item on one invoice, but on entirely separate invoices, each one seems to have been charged separately against the deductible. Not only that, but the USBank website made it...
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1.0
I didn't like
  • Deductible dodging
  • Invoicing
  • Billing
#1041731
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This is an important disclosure about the difference for consumers between the megabanks regulators are watching like a hawk after the real estate crash, and the smaller ones like US Bank that nobody seems to monitor or regulate or enforce any compliance with anything...
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2.2
#1032669
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I opened a small business account with US Bank for my farm. It was an account opened specifically because it had no account fees ever for any reason (unless you would overdraft of course). I soon learned there was a $0.50 charge for every mobile deposit of checks. So I...
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1.0
#1032554
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US Bank ReliaCard is used through my state as the disbursement card for child support. Each month my child support is loaded onto the card allowing me to use the debit card and online bill pay through US Bank ReliaCard. My debit card expired 3/31/2017. I contacted US...
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2.0
I didn't like
  • Customer service nor did i appreciate their solutions
#1032054
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Us Bank - Locked out of my account for my own security
This one is just absolutely ridiculous and ***. So, today I try to login to my own US Bank account and I get this.. "For your security, you’ve been locked out of login assistance." Then there was a phone number to call. Question: HOW THE *** IS IT FOR *MY* OWN SECURITY...
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Anonymous
Jp

FAKE SECURITY. That's what it really is. People getting locked out of their own stuff their own security makes no sense.

Jp008
Jp008

Thank you US Bank for saving me from myself ! Now that's what I call secure.

1.2
I liked
  • Us bank complaint
I didn't like
  • Online banking
#1026890
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