After five years of being a mortgage customer with US Bank, they failed to arrange payment from escrow for insurance. In addition, they had the nerve to send a letter stating that they would be forced to obtain insurance if I did not provide them a letter proving I had...Read more
I got 3 overdraft fees even though I deposited enough money to get out of the negative. I am very disappointed in the customer service I received not only from the customer service representative but their manager as well. This bank needs to get their *** together or...Read more
Multiple attempts made to setup auto pay on my loan after US Bank set me up for paperless billing without me asking them too. So for 3 months they didn’t send me a statement and then they call up saying we’re past due yet I still have not received a statement that I...Read more
Good morning, I have my car loan with US Bank for almost two years and I have always been making my payments on time and trying to be loyal customer. However I have been experienced beyond horrible customer service. I moved from Georgia state to New York State and I...Read more
Us Bank - Horrible customer service
It's never enough employees to handle customers. There are people at their desk but only on person working the window and front! This is insane and needs fixed! If you need to hire more people then do so but you shouldn't make your customers suffer.
They literally are too stupid to approve any loans even when you have the money in the bank. I honestly think they are racist. They hire complete retards in their branches. They will deny everything you have with them. I am going to close my account with them really...Read more
Us Bank - Not enough employees
Every time I want to make a simple deposit it's at least 40 minutes in line. Very poor customer service at the Canyon Park Branch Bothell Washington... DONT Bank here!!!
Withdrew $500.00 but what came out was $481.00; all in 20's but with a single dollar bill that needed to also be a $20. Explained story to bank, which ssid their records indicate no error on their part, so i am denied. Called for 2nd request to look into this, then...Read more
I have been a customer for over 20 years I have gone into the Archibald/Rancho cucamonga Branch every 2 weeks for the past 4 years to cash my in home support check from The California state My son broke his back and is paralyzed, all the bank tellers and the managers...Read more
I didn't like
- Customer service
Us Bank - Ys ***
Testing does this work? Taco
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