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I am not US Bank customer, but I got a text massage said I applied a Credit Card and Bank account from them. So I called them to check it out. However, they wanted to get all of my personal information such as Social, Full Name, and Address. I refused to provided and...
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Anonymous
Anonymous

You are not correct. This is not their fault.

1.0
#1336116
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Us Bank - Worst Bank Ever

Held payroll after knowing acct is closing . Which was a direct deposit. After being told direct deposit was rejected, Now bank wants to hold my payroll for 3 weeks.
1.0
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#1329868
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Us Bank - Calument city branch

The staff and maneger have bad attitudes....and my money is basiclly being held and im getting differnt information on y
1.0
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Reliability
#1321633
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Terrible Bank!!! So regret of opening IT! I was charged twice for monthly payments for 14.95$ each for past two months that I wasn’t receiving 1000$ deposits and that I closed I my credit card. I even talked to manager and she was rude and didn’t refund it. They don’t...
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1.0
#1315200
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Worst customer service I have ever received. When someone comes to you with a problem usually customer service tries to help you. She was super rude with me made no attempt to help. Will be going to a new bank.
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Anonymous
Anonymous

On behalf of US Bank I’d like to apologize for the way our teller treated you, on her computer screen it should have promoted her to suggest you try Wells Fargo as we were clo...

#1314015
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On 7/19/18, I went to use the free ATM closest to my house, inside a market. I requested $780, but only $400 came out. I was certain I had the funds, and there was no hold on them, as I had just recieved my payroll direct deposit and verified the amount in the accoint....
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Anonymous
Anonymous

You were told the true situation. You just have to wait. Your fault for making plans without the funds.

1.0
#1310453
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Talked to a representative a few minutes ago and just realized that the US bank representative i talked to last month told me a different thing. The representative i talked to earlier suddenly got mad at me when i just told her "I was just telling her what the other...
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Anonymous
Anonymous

THE CUSTOMER SERVICE AT THIS BANK SUCKS. COMPLAINED 4-5 TIMES AND GET ABSOLUTELY NO RESPONSE FROM THE BANERS IN THE BANK WHERE YOU OPEN ACCOUNTS. NO ONE SHOULD BANK HERE! THEY...

#1304230
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Jackie was assigned to my loan processor and I am super super frustrated with her work. Either she doesn’t know what she is doing or she is just ignorant. Never ever follows up on any documents I send to her. No acknowledgement nothing. All on a sudden after 4 days...
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2.8
#1302715
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I recieved a letter in my mailbox on July 2 2018 informing me that my checking and savings account were closing July 2 2018. I thought this had to be a mistake. I have never bounced a check I keep thousands of dollars in these two accounts I also have a US Bank...
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Anonymous
Anonymous

It was first bank that took over u s bank. I was not able to go back to my review to change thid

#1295445
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Had all my banking with US bank for over 15+ yrs. Last week,they cut my credit limit on my card by more than half. I had just deposited 4,300$ to bring it almost topped off .. now .. that money/credit is gone! Really would have been nice to have been warned .. or even...
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1.6
#1295030
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