US Bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 838-4347

Customer Service:

  • (800) 685-5065
    TDD All Locations

Cardmember Service:

  • (866) 311-5550
    FlexPerks® Gold, Travel Rewards and Select+ American Express® Cards
  • (800) 692-8472
    FlexPerks® Select Rewards Visa® Card
  • (877) 978-7446
    FlexPerks® Travel Rewards Visa Signature® Card
  • (844) 357-2015
    U.S. Bank Altitude Reserve Visa Infinite® Card
  • (844) 303-8122
    U.S. Bank Cash 365TM American Express® Card
  • (800) 285-8585
    U.S. Bank Cash+TM, Cash Rewards, Perks+, Platinum, College and Secured Visa® Cards
  • (888) 852-5786
    U.S. Bank Credit-Line
  • (800) 530-9454
    U.S. Bank Offer Verification
  • (888) 444-2657
    U.S. Bank Premier Line

Collections Department:

  • (877) 838-4347

Home Mortgage:

  • (800) 365-7772
    Customer Service
  • (877) 303-1637
    For Purchase
  • (877) 303-1640
    For Refinance

International Collect Calls:

  • (503) 401-9991

Personal Banking General:

  • (800) 872-2657
    All Other Locations
  • (513) 632-4141
    Cincinnati Metro
  • (303) 585-8585
    Denver Metro
  • (414) 765-4636
    Milwaukee Metro
  • (612) 872-2657
    Minneapolis/St. Paul Metro, Portland Metro
  • (314) 425-2000
    St. Louis Metro
  • (800) 888-4700
    U.S. Bancorp Investments, Inc.

Retail Rewards:

  • (844) 742-5806
    Dillons REWARDS World Mastercard
  • (844) 237-0594
    Fred Meyer Rewards World Mastercard®
  • (844) 742-5807
    Fry's REWARDS World Mastercard®
  • (866) 234-4672
    Gymboree® Visa Card
  • (800) 699-2281
    Harley-Davidson® Visa Card
  • (844) 237-0596
    Harris Teeter REWARDS World Mastercard®
  • (844) 742-5808
    Harris Teeter REWARDS World Mastercard®
  • (844) 237-0593
    Kroger REWARDS World Mastercard®
  • (877) 828-4726
    Polaris® Visa® Card
  • (844) 742-5809
    QFC REWARDS World Mastercard®
  • (833) 235-0940
    Quicken® World Mastercard Card®
  • (844) 237-0595
    Ralphs Rewards World Mastercard®
  • (877) 734-8742
    REI Co-op Platinum Mastercard®
  • (877) 734-6060
    REI Co-op World Mastercard®
  • (844) 742-5810
    Smith's REWARDS World Mastercard®

Student Loans:

  • (800) 242-1200
    Existing Student Loans

Travel Rewards:

  • (866) 794-2136
    AeroMexico Visa Card
  • (800) 274-7200
    LATAM Visa Card
  • (800) 236-4012
    Radisson RewardsTM Visa Card
  • (866) 286-8472
    SKYPASS Visa Card
  • (866) 359-4771
    SKYPASS Visa Signature Card

US Bank Emails:

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US Bank Contact Information

US Bank Website:

US Bank Online Chat:

Corporate Office Address:

U.S. Bank
800 Nicollet Mall
Minneapolis, Minnesota 55402
United States
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US Bank Rating Based on 297 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of US Bank Customer Service Calls

762 TOTAL
CALLS
02:55 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Bank Customer Service?

Cards Question:

  • “CardActivation”
  • “Never recieved my card”
  • “Card not working”

Account Question:

  • “Previous account”
  • “Cant get into my account with password”
  • “Account has been locked”

Request for Information Question:

  • “Check verification”
  • “I have a question”
  • “I need some help”

Payments and Charges Question:

  • “To same charges”
  • “Over draft charge I didn't authorize”
  • “Making a payment”

Shipping and Delivery Question:

  • “Tracking my reliacard”
  • “To get the routing number”
  • “Tracking number for delivery of card”

Employment Question:

  • “Unemployment”
  • “My unemployment was deactivated for proof of identity. On November 6 2020, I have thanks all documents pertaining my unemployment card being reactivated. Is now November 18th 2020 oh, and my card is still deactivated. I have $962.13 on my card that I”
  • “To pay off collections account”

Return/ Replace Question:

  • “Stop changing”
  • “Replacement card”
  • “I havent recievef my replacement card”

Product/ Service Question:

  • “I was in the branch in oak park where I Felt I was team up on by and Clark and supervisor I didn't like the way the two ladies talked to me very ru And Didn't cash my check and also told me to never come back the person that I work for has an account”
  • “Loan payoff”
  • “Withdraw limit”

Activation/ Cancellation Question:

  • “Cancel credit card”
  • “Activate my debit card”
  • “Need to cancel any active cards aNd order replacement”

Staff Question:

  • “Can't get any one on customer service”
  • “Customer service”

Refund Question:

  • “Refund sent to wrong routing account”
  • “Refund payment”

Other Question:

  • “Answer”
  • “Change my phone number”
  • “Fraud”

About

US Bank Privacy Policy
To read more: https://www.usbank.com/privacy/index.html
US Bank FAQ
To read more: https://www.usbank.com/en/faq.cfm
Top US Bank Services

Banking Service, Mortgage, Customer Care

Top US Bank Products

Credit Card, Account, Checking Account

US Bank Pros and Cons

Pros: Us bank complaint, Some friendly staff, Screw us bank, Are bunch of theives, No pro

Cons: Customer service, Customer service and lack of professionalism, Held my money for no reason, Are unprofessional, Customer service reps unhelpful

Related Companies

US Bancorp, Elan Financial Services, Ladco Leasing, Elavon, MoneyPass

Summary

U.S. Bank is a public financial services bank holding company. The company was founded in 1890. At the present time U.S. Bank is headquartered in Minneapolis, Minnesota. U.S. Bank operates in twenty eight U.S. states and in Canada as well. The tagline of the company is: "Other banks promise great service, U.S. bank guarantees it." U.S. Bank provides a diverse range of financial services: commercial banking, consumer banking, investment management, issuing and serving of insurance policies, credit card servicing, and so much more.

U.S. Bank has several subsidiaries such as Piper Jaffray Company and Nova Information Systems.

US Bank reviews and complaints

US Bank is ranked 163 out of 778 in Banks category

Area Served

USA

Payment Methods

VISAPayPal

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