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Contact US Bank Customer Service

How to Reach a Person at US Bank

Verified Contact Information

Toll-Free Number:

  • 1-877-838-4347
    Collections Department
Call Now
Send Message

Customer Service:

  • 1-844-357-2015
    Cardmember Service
  • 1-800-285-8585
    Cardmember Service
  • 1-844-303-8122
    Cardmember Service
  • 1-888-444-2657
    Cardmember Service
  • 1-888-852-5786
    Cardmember Service
  • 1-877-978-7446
    Cardmember Service
  • 1-800-692-8472
    Cardmember Service
  • 1-866-311-5550
    Cardmember Service
  • 1-800-530-9454
    Cardmember Service
  • 1-877-303-1637
    Home Mortgage
  • 1-877-303-1640
    Home Mortgage
  • 1-800-365-7772
    Home Mortgage
  • 1-503-401-9991
    International Collect Calls
  • 1-513-632-4141
    Personal Banking General
  • 1-303-585-8585
    Personal Banking General
  • 1-414-765-4636
    Personal Banking General
  • 1-612-872-2657
    Personal Banking General
  • 1-314-425-2000
    Personal Banking General
  • 1-800-872-2657
    Personal Banking General
  • 1-800-888-4700
    Personal Banking General
  • 1-866-234-4672
    Retail Rewards
  • 1-800-699-2281
    Retail Rewards
  • 1-877-828-4726
    Retail Rewards
  • 1-800-242-1200
    Student Loans
  • 1-800-685-5065
    TDD All Locations
  • 1-866-794-2136
    Travel Rewards
  • 1-800-274-7200
    Travel Rewards
  • 1-800-236-4012
    Travel Rewards
  • 1-866-359-4771
    Travel Rewards
  • 1-866-286-8472
    Travel Rewards

Accessibility:

accessibilitybanking@usbank.com

Customer Service:

custsvc@elavon.com
Elavon
efcustomersupport@usbank.com
Equipment Finance
freight.customer.support@usbank.com
Freight Payment
voyagercommercial@usbank.com
Voyager Fleet Program

Investors/ Franchising:

investorrelations@usbank.com
info@usbank.com
privacy@usbank.com
Privacy Inquiries

US Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular US Bank Phone Number
1 (877) 838-4347
Average Hold Time
00:01:10
Average Calls duration
3 minutes
Most Popular US Bank Email Address
accessibilitybanking@usbank.com
US Bank Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact US Bank?

The main US Bank customer service phone number for general inquiries is 1-800-872-2657. It is US Bank customer service 24 hours contact ready to assist anytime you need.

To reach the company’s headquarters, use this US Bank corporate office phone number: 1-612-872-2657. A customer care assistant will answer your questions and help solve your problems.

If you have questions concerning cardmember services, dial this US Bank customer service number: 1-844-357-2015. To reach the US Bank customer service dealing with home mortgages, call 1-877-303-1637

For information about student loans, contact US Bank customer service at 1-800-242-1200.

You can contact the support team via email by filling out a form on their Customer Service page. Describe your issue and enter the required contact information for the agents dealing with U.S. Bank corporate office complaints to investigate your problem. The Investor Relations team is available at investorrelations@usbank.com for matters concerning financial performance.

The US Bank customer service email for freight inquiries is freight.customer.support@usbank.com. You can receive information on shipper and carrier services from their Help Center via this email.

The US Bank email for Equipment Finance matters is efcustomersupport@usbank.com. The participants of a Voyager Fleet Program can use this US Bank email address: voyagercommercial@usbank.com for help and answers.

You can call the main US Bank customer service number 24/7 to receive answers to your questions or to get assistance from a live representative. The contact of the corporate office is also stated as available 24/7.
You can contact your assigned Commercial Customer Service (CSS) site for servicing your questions. If you cannot locate your servicing team’s contact information, the assistant at this phone number will connect you to the right person.

It’s better to try other companies’ contacts within regular business hours.

PissedConsumer Club

Contact Information

US Bank Website:

US Bank Help Center:

Corporate Office Address:

U.S. Bank
800 Nicollet Mall
Minneapolis, Minnesota 55402
United States

How Customers Rate US Bank Support?

4.0 / 5
Good

Based on 2.1K calls to US Bank customer support through PissedConsumer.com and 3 survey responses.

Total Calls
2.1K
Avg Call Duration
03:04
Issues Resolved
7%

Why Customers Call US Bank?

Top Reasons of Customers Calls

  • Cards 23%
  • Payments and Charges 19%
  • Account 16%
  • Customer Inquiries & Issues 16%
  • Request for Information 13%
  • Product/ Service 5%
  • Shipping and Delivery 2%
  • Return/ Replace 2%
  • Employment 1%
  • Activation/ Cancellation 1%
  • Staff <1%
  • Payments & Transfers <1%
  • Refund <1%
  • Website/ Application <1%
  • Fraud & Security Issues <1%

Cards

23%
  • "Stolen card"
  • "New card in mail"
  • "Lost card"

Payments and Charges

19%
  • "Payment"
  • "Over payment"
  • "TranSactions"

Account

16%
  • "I'm locked from online banking"
  • "Balance"
  • "Account balance"

Customer Inquiries & Issues

16%
  • "Need vehicle title"
  • "On line banking"
  • "Zelle"

Request for Information

13%
  • "I'm looking for ATM without a fee other than the bank locations in my area"
  • "Want to talk with fraud prevention"
  • "Concern regarding fraud call"

Product/ Service

5%
  • "Problem with deposit"
  • "Tech support online"
  • "My check from my work hasn't been loaded into my account."

Shipping and Delivery

2%
  • "Location"
  • "Haven't received my card"
  • "Find locations cashier check"

Return/ Replace

2%
  • "I have not yet received my replacement card"
  • "Need to stop or change a wire transfer"
  • "Need to change the information on a business wire that was set up this morning to pay out on Monday 5/18/2026"

Employment

1%
  • "Payoff quote"
  • "Paycheck delay"
  • "Pay off"

Activation/ Cancellation

1%
  • "Activate new card activate new card"
  • "Cancel card"
  • "Can't activate my card"

Staff

<1%
  • "Customer service"
  • "Can't get any one on customer service"

Payments & Transfers

<1%
  • "Funds"
  • "Transfer money"

Refund

<1%
  • "Refund"
  • "Refund on motel"
  • "Refund sent to wrong routing account"

Website/ Application

<1%
  • "Need recent statement for medical application"
  • "I'm unable to use the app or the website at this time and I need assistance"

Fraud & Security Issues

<1%
  • "Scammed"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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