Contact US Bank Customer Service
US Bank Phone Numbers and Emails
Toll-Free Number:
- (877) 838-4347
Customer Service:
-
(800) 685-5065
TDD All Locations
Cardmember Service:
-
(866) 311-5550
FlexPerks® Gold, Travel Rewards and Select+ American Express® Cards
-
(800) 692-8472
FlexPerks® Select Rewards Visa® Card
US Bank Emails:
US Bank Contact Information
US Bank Website:
US Bank Online Chat:
Corporate Office Address:
Summary of US Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call US Bank Customer Service?
Cards Question:
- “CardActivation”
- “Never recieved my card”
- “Card not working”
Account Question:
- “Previous account”
- “Cant get into my account with password”
- “Account has been locked”
Request for Information Question:
- “Check verification”
- “I have a question”
- “I need some help”
Payments and Charges Question:
- “To same charges”
- “Over draft charge I didn't authorize”
- “Making a payment”
Shipping and Delivery Question:
- “Tracking my reliacard”
- “To get the routing number”
- “Tracking number for delivery of card”
Employment Question:
- “Unemployment”
- “My unemployment was deactivated for proof of identity. On November 6 2020, I have thanks all documents pertaining my unemployment card being reactivated. Is now November 18th 2020 oh, and my card is still deactivated. I have $962.13 on my card that I”
- “To pay off collections account”
Return/ Replace Question:
- “Stop changing”
- “Replacement card”
- “I havent recievef my replacement card”
Product/ Service Question:
- “I was in the branch in oak park where I Felt I was team up on by and Clark and supervisor I didn't like the way the two ladies talked to me very ru And Didn't cash my check and also told me to never come back the person that I work for has an account”
- “Loan payoff”
- “Withdraw limit”
Activation/ Cancellation Question:
- “Cancel credit card”
- “Activate my debit card”
- “Need to cancel any active cards aNd order replacement”
Staff Question:
- “Can't get any one on customer service”
- “Customer service”
Refund Question:
- “Refund sent to wrong routing account”
- “Refund payment”
Other Question:
- “Answer”
- “Change my phone number”
- “Fraud”
About
Banking Service, Mortgage, Customer Care
Credit Card, Account, Checking Account
Pros: Us bank complaint, Some friendly staff, Screw us bank, Are bunch of theives, No pro
Cons: Customer service, Customer service and lack of professionalism, Held my money for no reason, Are unprofessional, Customer service reps unhelpful
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U.S. Bank is a public financial services bank holding company. The company was founded in 1890. At the present time U.S. Bank is headquartered in Minneapolis, Minnesota. U.S. Bank operates in twenty eight U.S. states and in Canada as well. The tagline of the company is: "Other banks promise great service, U.S. bank guarantees it." U.S. Bank provides a diverse range of financial services: commercial banking, consumer banking, investment management, issuing and serving of insurance policies, credit card servicing, and so much more.
U.S. Bank has several subsidiaries such as Piper Jaffray Company and Nova Information Systems.
US Bank is ranked 163 out of 778 in Banks category
USA
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