Contact US Bank Customer Service
US Bank Phone Numbers and Emails
Toll-Free Number:
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(877) 838-4347
Customer Service:
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(800) 685-5065TDD All Locations
Cardmember Service:
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(866) 311-5550FlexPerks® Gold, Travel Rewards and Select+ American Express® Cards
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(800) 692-8472FlexPerks® Select Rewards Visa® Card
US Bank Emails:
Contact Information
US Bank Website:
US Bank Help Center:
Corporate Office Address:
Summary of US Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call US Bank?
Cards Question:
- “My card is blocked”
- “Lost card”
- “ATM took my card and won't give it back”
Account Question:
- “Pay outstanding balance”
- “Balance clarification”
- “Account”
Payments and Charges Question:
- “Deposit limits”
- “Unable to use my debit card”
- “My visa/debit card has been misplaced in my apt I need you to send me a relacement card pleeease ASAP. as we are in the holidays& I need access to my funds O& I don't id ifyou send it overnite, rather you2day expidited shipping, as yuo had recentlydp”
Request for Information Question:
- “About my Account being Closed”
- “About my card”
- “How about a transaction at an ATM machine”
Product/ Service Question:
- “Loan”
- “Loan questions”
- “Chexsystems”
Shipping and Delivery Question:
- “Tarjeta bloqueada”
- “Tracking number for delivery of card”
- “Tracking my reliacard”
Employment Question:
- “Unemployment”
- “My unemployment was deactivated for proof of identity. On November 6 2020, I have thanks all documents pertaining my unemployment card being reactivated. Is now November 18th 2020 oh, and my card is still deactivated. I have $962.13 on my card that I”
- “To pay off collections account”
Return/ Replace Question:
- “Stop changing”
- “Replacement card”
- “I havent recievef my replacement card”
Activation/ Cancellation Question:
- “Cancel credit card”
- “Activate my debit card”
- “Need to cancel any active cards aNd order replacement”
Staff Question:
- “Customer service”
- “Can't get any one on customer service”
Refund Question:
- “Refund sent to wrong routing account”
- “Refund payment”
Other Question:
- “Tengo laqueado mi banca mobil”
- “Sent money to wrong email”
- “Fraud”
About
, , , ,
U.S. Bank is a public financial services bank holding company. The company was founded in 1890. At the present time U.S. Bank is headquartered in Minneapolis, Minnesota. U.S. Bank operates in twenty eight U.S. states and in Canada as well. The tagline of the company is: "Other banks promise great service, U.S. bank guarantees it." U.S. Bank provides a diverse range of financial services: commercial banking, consumer banking, investment management, issuing and serving of insurance policies, credit card servicing, and so much more.
U.S. Bank has several subsidiaries such as Piper Jaffray Company and Nova Information Systems.
US Bank is ranked 204 out of 814 in Banks category
USA
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