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I havae an insurance check made out to U.S.Bank and myself and husband.

I was told that I have to send this check in and then it will be returned to us bu just regular mail. This check is important to us because we can't start repairing our home until we get this check back. I asked that it be returned by Fedex and was told "no". I am going to Fedex it to U.S.

Bank but I have to wait no telling how long to get it back. I am very unhappy with this arrangement. Is U.S.

Bank so hard up for money that they can't accommodate the customer with a Fedex.Dissatisfied Customer

Review about: Us Bank Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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