My unemployment payments get deposited onto a us bank reliacard. A month ago my card stopped working.
I was told to upload photos of my ID and that it would take 5 business days to get my account unlocked. I waited 7. When I called back I was told that I didnt put some number on my photos and that I had to wait another 5 days because they didnt know where the documents belonged. WTF!
My name is right on my ID!! Look that *** up! It has been more than 30 days since Ive been able to use my card. All the app features are gone so I cant even transfer any of my money to another account.
Ive tried calling and asking to speak to a supervisor or someone from the dept that locked my card I get put on hold and then hung up on.
I do not recommend this card and my advice to anyone who is filing for unemployment is to go with getting a paper check in the mail. This card is a joke.
Preferred solution: I want my card unlocked now.