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Closes Branches, Drops Services at Ones Left Open, Poor Online Experience

1.5
US Bank closed their nearest branch. Initially, that was okay because they had another one not too far away. During the pandemic, it was "catch as catch can" as far as being able to actually get into this branch (open one day, closed the next, maybe open a few days in...
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#4193985 Review #4193985 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Pros
  • Offers a good checking account
Cons
  • Unusually slow online account feature
Preferred solution
Nothing personally, other than US Bank improving and speeding up their online account feature on their website

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Verified Reviewer New Reviewer

Abrir una cuenta

Hola ! Estoy tratando de abrir una cuenta en su banco, quisiera saber si me pueden ayudar! Tengo solo mi pasaporte
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#4263622 Review #4263622 is a subjective opinion of poster.
Preferred solution
Hola ! Estoy tratando de abrir una cuenta en su banco, quisiera saber si me pueden ayudar!

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Unreasonable Hold Placed On Check and Unable to Contact By Email

1.0
Original review updated by user Dec 15, 2022
Hello! I deposited a large "official check" from a bank made payable to me to my USBank checking account. The teller told me there would be a 7 day hold! I explained to him that the other bank told me their "official check" was the same as a cashier's check. He said it...
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#4219644 Review #4219644 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Pros
  • Offers a good checking account
Cons
  • Unable to reach by email
  • Unacceptably long holds for official checks
New Reviewer

Funds on hold

1.0
Deposited check Friday morning from us bank ,ups pay roll . Only $225 was released, this is a once a week deposit I couldnt get the rest of the funds because I deposited the check in the atm I have to wait til Monday. Why do I have to wait on a check you know its good it came from your bank?? It take seconds to verify!!!

User's recommendation: Small amounts of money in us bank .

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#4140351 Review #4140351 is a subjective opinion of poster.
Location
Sacramento, California
Preferred solution
Deliver product or service ordered

About my Account being Closed

I'm Sorry, But Since my Account for my kids has been closed. Lori has sent their Checks back and Knowing that I am Struggling Hard out here right now, literally Homeless! And tells me to go find another Bank! Well I'm going to )lease her and Do what she say's.We have been staying in this run down MOTEL!. MOTEL! Really,

User's recommendation: They can be Disrespectful.

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#4129221 Review #4129221 is a subjective opinion of poster.
Location
Bismarck, North Dakota
New Reviewer

Reported me to chex systems

1.0