US Bank Reviews

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Update by user Mar 30, 2021

Company fixed the issue and I have been provided with full refund.

Update by user Feb 28, 2021

Branch Manager and Vice President at US Bank in West Dundee rude, obnoxious and aggressive.

Original review posted by user Feb 28, 2021
I only had a US Bank checking and savings for a week before they closed the account for some obscure reason. They then sent me two separate checks - one for $318.64 for the...
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Resolved
ID
#2438024 Review #2438024 is a subjective opinion of poster.
Location
West Dundee, Illinois
Pros
  • Screw us bank
  • Ignore customers on hold
  • Us bank complaint
Cons
  • Never get thru to anyone
  • Lack of knowledge of agent who wasted my time
Preferred solution
Apology
New Reviewer

To unlock card

I have been trying to get my account unlocked for way over 6 weeks and i cant touch my money and i have sent proof of identy i want my money

User's recommendation: Dont use us bank.

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ID
#2321209 Review #2321209 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$1
Preferred solution
Full refund
New Reviewer

Need to submit documents to verify my idendenty

US Bank - Need to submit documents to verify my idendenty
US Bank - Need to submit documents to verify my idendenty
US Bank - Need to submit documents to verify my idendenty
US Bank - Need to submit documents to verify my idendenty
Update by user Nov 24, 2020

Idk jus need my money

Update by user Nov 24, 2020

Need a new card

Original review posted by user Nov 24, 2020
How can I upload em so I can get my money
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1 comment
#1961537

Not safe to post your driver's license and social security card on line. There are some weirdos out here and you can possible fall victim to identity theft. Please remove my brother please

ID
#2301226 Review #2301226 is a subjective opinion of poster.
Pros
  • No pro
Cons
  • Company is a pain to deal with
  • Albert diaz is completely out of line
  • Banking policies
Loss
$200
Preferred solution
Full refund
TO President/CEO US Bank Corporation FR Eduardo V. Ilagan 9000 East Road Redwood Valley, CA 95470 Tel (541)335-**** RE Complaint on Unjust Discrimination and Accusatory treatment of elderly bank customers by two bank representatives DT July 5, 2016 - Around 5 pm I...
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ID
#877934 Review #877934 is a subjective opinion of poster.
Location
Ukiah, California
Cons
  • Worse ever
  • Customer service
  • Discriminatory customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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