US Bank Reviews

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Card being locked

My card was locked because I did a change of address in unemployment and did not change it with ReliaCard now it's been three weeks I cannot access my money on this card because they will not unlock it because they can't ID me they gave me a site to go to to send pictures of my state issued ID and a selfie every time I go to that site it says it's being it's under mates maintenance for a half hour and it'll be back online never comes back online the *** with ReliaCard and US Bank

User's recommendation: I recommend you Google a paper check from unemployment.

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ID
#2441621 Review #2441621 is a subjective opinion of poster.
Location
San Leandro, California

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New Reviewer

PUA Reliacard USBANK Ohio

Original review updated by user Jan 29, 2021
How to get your money I did it yesterday! I have been waiting on my check since March 2020. Finally I found a way to crack the code. I tried contacting PUA, Reliacard, US Bank, all government agencies....Nothing worked. It is a total scam. They make you use this card when applying and then convince you that the money is on this card. In fact - they never sent the card. Call the number - put in information - then when they ask for your 16 digit number - which you do not have - stay on the line for at least 3 times listening to the recording and a live person will get on!!!!!
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ID
#2399161 Review #2399161 is a subjective opinion of poster.

Dispute a payment

Customer service was very great at what I needed done to my account and I was very pleased with how everything worked out
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ID
#2392616 Review #2392616 is a subjective opinion of poster.
Location
Hillsboro, Oregon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Resolved: What has happened to the on line banking? it gets to log in and then stops

Update by user Jan 30, 2021

I am computer literate but lacking computer savvy , something to do with the expiration of contract? not sure, they restarted and updated, now it is doing fine?.

Original review posted by user Dec 31, 2020
I needed to check my checking acct. and there was no way I could access the online banking

User's recommendation: this is a big bank, there should not be this kind of a problem, --GET IT FIXED.

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Resolved
ID
#2360804 Review #2360804 is a subjective opinion of poster.
Service
Us Bank Banking Service
Cons
  • Can not connect to online banking
Preferred solution
Let the company propose a solution

Locked out unemployment card

I have been waiting over 3 weeks i done fax info i even call fdic for this still no money
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ID
#2355983 Review #2355983 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
New Reviewer

Thiz iz phoney

US Bank - Thiz iz phoney
i want to know why i havent received my reliacard itz been a month after i checked they sent it ou already in July, WERER IZ IT! I WANT A ANZWER!
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ID
#2099044 Review #2099044 is a subjective opinion of poster.
Pros
  • No pro
Cons
  • Never get thru to anyone
  • Not releasing my caerd for my money
  • Long periods waiting on hold
Preferred solution
Deliver product or service ordered

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