New Reviewer

You cost us our dream home

Update by user Apr 15, 2022

It hasn't

Original review updated by user Apr 15, 2022
My wife and I sold our home money was wired into our account and u.s bank said money has to sit for 5 days. We are leaving las Vegas and moving to Florida have to be there by 4/20 or we lose our house on the beach. I tell the guy you are going to cost us our...
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ID
#3489417 Review #3489417 is a subjective opinion of poster.
Location
North Las Vegas, Nevada
Pros
  • Screw us bank
  • Ignore customers on hold
  • Are no pros their all cons
Cons
  • Incompetent customer service
  • Non caring
Preferred solution
Release my money today it came from title....you are going to cost us our dream home.
New Reviewer

Stole from a child savings account

I got my daughter's statement today about her savings account the bank took 15 dollars out of her account they are charging her 5 dollars a month they call it a dormant service charge. what *** to steal from a child. I will be closing her account I wonder how much more money they will steal from a child when I close the account.don'tdo

User's recommendation: don't start a saving account for your child with this bank.

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ID
#3461493 Review #3461493 is a subjective opinion of poster.
Location
Nampa, Idaho
Pros
  • Are no pros their all cons
  • Absolutely no pros
Cons
  • Unrealistic and fee oriented discrimination
Loss
$15
Preferred solution
Full refund
New Reviewer

Changing Bill Pay

I used to be able to set my bills up to come out of may account every two weeks, on my exact payday; bc who gets paid on the same day every month ... I don't! Well, USBank took this feature away. A rep for USBank stated this was because customer's were paying their...
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ID
#3460645 Review #3460645 is a subjective opinion of poster.
Pros
  • Local branches
  • 24hr service
Cons
  • Catering to big business
  • Ignoring what their customer needs
Preferred solution
NO! I complained about this feature disappearing to no avail ... I'm just switching banks

Incorrect an severe lack of reporting credit reporting by us bank

Us bank scared my credit by not forclosing on property sooner. Attorney fees piled up that I am billed for in amt owed an it scared my credit as non payments for a year when they could have foreclosed sooner. Then for this entire past year all three credit bureaus were reported NOTHING by us bank. All except for forclosure showing. The property sold a YEAR AGO. The loan amount was paid in FULL an not reported to the credit bureau. Experian should have deleted the acct off my credit an didn't.

User's recommendation: As soon as you know longer get paper work from the lender an their attorneys. Get your credit report. Contact assessors office an sheriff's office for details of the sale an monies distributed. Dont dispute on your own. Get a top notch shark credit attorney an get the forclosure completely deleted off the credit reports from all three credit bureaus.

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ID
#3451300 Review #3451300 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

10 year customer and I'm done !

This Bank has closed branches made it impossible to make deposits , they close at 4:30 pm they charge my account over draft before the current day has ended like it's Jan 1st and the over darsft charge is dated Jan 3rd for $36 they have lost checks from my deposits...
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ID
#3437481 Review #3437481 is a subjective opinion of poster.
Pros
  • 15 year client
  • Have been a long time customer
Cons
  • Unrealistic and fee oriented discrimination
Loss
$10000
Preferred solution
Deliver product or service ordered

USBANK closed our account without any Notice

Are US Bank account was closed without any notice and never given a reason. The checks we had written to pay bills or not honored and we were charged return check fees. When I asked the bank to cover those fees they said they dont pay merchant charges. More importantly they destroyed or a good credit score standing. We did not have a negative balance and have no idea why our account was closed.

User's recommendation: Don’t bank there.

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ID
#3432256 Review #3432256 is a subjective opinion of poster.
Location
Newport Beach, California

Bad service

Horrible experience when i had fraud on my account and have been a loyal customer never disputed anything and they gave me a run around and still filed a claim inaccurately on my behalf. Worst experience

User's recommendation: Bad bank.

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1 comment
#2200103

Same thing happened to me. I completely understand. US Bank Home mortgage is the worst.

ID
#3426079 Review #3426079 is a subjective opinion of poster.
Location
Hillsboro, Oregon

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Verified Reviewer
New Reviewer

US Bank created an Escrow Account against my City, County, State and Federal Laws