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7/14 A check paying back VA benefits or my deceased mother cleared their bank. 7/17 their reclamation department withdrew the same funds creating a negative balance. Constantly harassed me to make the account "good" explained everytime it was their reclamation...
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Anonymous
Smitty

Well , if they give you the money back, don't take it to KEY BANK whatever you do.My horror stories of them are even worse than your lousy situation. Yikes.I won't go into it ...

1.0
I didn't like
  • Handling of the situation
#1096338
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I am disabled for over 30 years. I leave the house 5-10 times per year. I had a Cd with your bank coming due (@1.50% for 5 years). I was going to turn it over into other CDs, but your "Big Boss" of the day (Saturday) threw me out of your bank. I was unhappy that you...
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#1093350
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Us Bank - They lost a payment i made with money order

I sent a $1000 payment for my Visa account. Had to do so with two $500 money orders. One got processed correctly while the other was "lost". They were sent in same envelope. Called twice. Got b s excuses. Now im out $500.
#1091005
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Scornedd by US Bank home mortgage

I am in the process of getting a lawyer. US Bank seems to believe they can do anything to consumers. Watch your statements and keep them as i have done. They charged me twice for mortgage insurance. Held my payments in escrow account for no reason and charged me a late fee. I wish they never brought out my mortgage
1.5
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#1089771
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Last September US Bank changed our checking acct to "Platinum" status resulting in $17.95 fees. We did NOT authorize this and contacted them. THEY say they don't keep records past 6 months and are unable to refund fees for the first five months. This is BS and we are...
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#1089222
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Us Bank - HORRIBLE

This bank will charge you a fee for charging you a fee. They are absolutely disgusting and despicable. They post your transaction to best suit their greedy ways.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1078442
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Went to us bank make payment. Was told that my fiancee cant make payment for me because she is not on acct. I always pay them cash. Now they said they cant accept the amount because of money laundering. Gees i just got a new washing machine yesterday but didnt know i...
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Anonymous
Anonymous

Maybe you are legit. Any bank is right to be suspicious though when you have to pay in cash. If you have a loan through them, why not have a bank account where the money is ju...

#1074948
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Regular fleecing by this company. Never ever do business with US Bank. The customer is never right. The customer service department thinks their job is a big joke apparently. After talking to many representatives who all say completely different things, no one takes...
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Anonymous
Cora A. Shtino

I have been with us bank for 13 years & have NEVER had problem. They have always been friendly & assisted me well. They do have a large turnover w/their employees & that is...

Anonymous
Tracy Mullane

I moved my auto loan to another lender to end my business relationship with them. Then I called in to politely and hopefully quickly find a way to move the loan, according to ...

1.0
#1056553
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balance transfer offer had a zero % interest rate for a year, was a day late on one payment. Paid more than min. on time always they raised my rate to 19.74 % Called customer service, said couldn't do anything . I told them cancel the card,was informed rate would be...
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1.0
I didn't like
  • Being ripped off
#1043735
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Since basically every piece of a medical device I needed was billed as not just a separate line item on one invoice, but on entirely separate invoices, each one seems to have been charged separately against the deductible. Not only that, but the USBank website made it...
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1.0
I didn't like
  • Deductible dodging
  • Invoicing
  • Billing
#1041731
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