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I received a bill with a late payment added on. I never received a statement prior to this addition! I called customer service and, of course, spoke to a woman who could not care one iota! She insisted that I owe the late fee in spite of my plea that I never revived a...
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Anonymous
Anonymous

You are ridiculous...

1.0
#1003044
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When asked to provide guidance for our mother's trust for making "socially responsible investment" When pressed we found they had next to no capacity to guide us, relying entirely on some outside service. When given several funds known to outperform the market they...
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#998644
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US Bank has the very worst online system ever devised. It seems that they will do anything to keep you from actually making a payment. They regularly change your login or password so often that you can't keep track of it. They do not allow online payment by credit...
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1.0
#994431
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Us Bank Account Review

Us Bank
#780611
1.0
Details
They don't care about ther customers not willing to help they are rude and make there customers feel like we are not worth helping! Very Disappointed will no longer be banking here letting family and friends now my whole situation!
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tried doing emergancy money transfers - took about two weeks just to post my money, they use it to get fatter and lazier. credit cards take about a week just to show transactions, try to use my cards and they decline after i check my ballance. we are at the age of...
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#984764
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Just got a new mortgage, paid online, and I got a $5 fee. Called customer service (she was polite) and was told that the fee applies when payments are made after the 1st. Well, I didn't get any information about that ahead of time, and since this was a new mortgage, I...
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Anonymous
Anonymous

I believe a class action suit is warranted - nothing in my mortgage requires that I pay by the 1st.

1.4
I liked
  • Us bank complaint
  • Screw us bank
I didn't like
  • Are deceptive
  • Lying to customers about fees
  • Steal your money
#973677
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I've been with US Bank since 2004. And until recently, my only real issue with the bank has been the tendency of their anti-fraud detection system to place a 'hold' on my Visa/Debit and Visa credit card for no particular reason and without any kind of notice that it...
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#970296
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I made a deposit to my checking account thru the teller inside the bank on 11/21, fraud department put a hold on my check until 12/2, they said its a suspicious check, I went back to the branch where I made a deposit my check to show a letter from the person's bank who...
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#964420
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Im sick of US bank constantly screwing up my debit card and cancelling my card without warning. Every time i call to adress it, they have no information as to why its cancelled. Im sick and tired of dealing with their bull sh$t and they have no knowledge of whats going...
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1.3
#959210
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Aftet being customer for 24 years, the US Bank decided to close 3 of my accounts, no explanation. After 3 weeks they closed my credit card account. While all banks fight to get more business, the US Bank closed my accounts, no explanation given. I had nothing unusual...
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2.7
#958219
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In December had a third party pay my bill and us bank home morgage refused to stop auto pay. Double charged. So called us bank and had auto pay stopped permently which made it where I couldn't even mail a check to their morgage company. So had to have my sister mail...
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1.5
I liked
  • Us bank complaint
I didn't like
  • Careless
#954847
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