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US ripoff Bank robs their customers with outrageous overdraft fees!!!
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Anonymous
Anonymous

Um they hold out on many transactions and when you get close to being a zero balance some way a debit purchase from a week ago shows up and now your overdrafted. It took me a...

Anonymous
Anonymous

Its your responsibility to ensure you dont overdraft. The over drafts are ENTIRELY on YOU!! I agree that most banks over draft fees are expensive but that is the cost of OVER ...

1.0
#1025479
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US bank has one of the worst credit card reward policies. When I had credit cards from other banks, their opening reward will hit as soon as I spend the limit amount of cash in the promotion, and within the time period, US bank want me to wait 6-8 weeks after the 3...
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1.0
I didn't like
  • Credit card
#1024783
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I have been going to the U.S Bank on Santa Monica and San Vicente in West Hollywood for years. However, I had to start going to a different branch lately due to being made increasingly uncomfortable by the Branch Manager Albert Diaz who apparently thinks that every...
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1.0
I didn't like
  • Poor morals and awful customer service
  • Albert diaz is completely out of line
  • Mistreatment of customers
#1003313
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Us Bank Check Deposit Review

Us Bank
#1003460
1.0
Details
Put my account on hold. Didn't notify me. Have talked to several different departments cannot get my paycheck deposited. Several hours on phone. Went to a branch finally where they promised to handle problem and call back. 3 days later problem hasn't been handled and I haven't received call back.
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Short Review on January 30, 2017

Us Bank
#1000057
1.0
Details
I found out that us bank does discriminate people by appearance.
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Us Bank Refinance Review

Us Bank
#982386
1.0
Details
We have been trying to refinance our home for over 4 months now. They have lied, mislead, deceived, covered up for each other. They almost NEVER return phone calls and when they do all they say is that their sorry we feel this way, or there is nothing they can do. They are LIARS!!!! Every single one of them! Inept idiots running in circles covering for each others lies.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Us Bank Account Review

Us Bank
#780611
1.0
Details
They don't care about ther customers not willing to help they are rude and make there customers feel like we are not worth helping! Very Disappointed will no longer be banking here letting family and friends now my whole situation!
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I received a bill with a late payment added on. I never received a statement prior to this addition! I called customer service and, of course, spoke to a woman who could not care one iota! She insisted that I owe the late fee in spite of my plea that I never revived a...
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Anonymous
Anonymous

You are ridiculous...

1.0
#1003044
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When asked to provide guidance for our mother's trust for making "socially responsible investment" When pressed we found they had next to no capacity to guide us, relying entirely on some outside service. When given several funds known to outperform the market they...
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#998644
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US Bank has the very worst online system ever devised. It seems that they will do anything to keep you from actually making a payment. They regularly change your login or password so often that you can't keep track of it. They do not allow online payment by credit...
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1.0
#994431
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tried doing emergancy money transfers - took about two weeks just to post my money, they use it to get fatter and lazier. credit cards take about a week just to show transactions, try to use my cards and they decline after i check my ballance. we are at the age of...
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#984764
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Just got a new mortgage, paid online, and I got a $5 fee. Called customer service (she was polite) and was told that the fee applies when payments are made after the 1st. Well, I didn't get any information about that ahead of time, and since this was a new mortgage, I...
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Anonymous
Anonymous

I believe a class action suit is warranted - nothing in my mortgage requires that I pay by the 1st.

1.4
I liked
  • Screw us bank
  • Us bank complaint
I didn't like
  • Are deceptive
  • Steal your money
  • Lying to customers about fees
#973677
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I've been with US Bank since 2004. And until recently, my only real issue with the bank has been the tendency of their anti-fraud detection system to place a 'hold' on my Visa/Debit and Visa credit card for no particular reason and without any kind of notice that it...
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#970296
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I made a deposit to my checking account thru the teller inside the bank on 11/21, fraud department put a hold on my check until 12/2, they said its a suspicious check, I went back to the branch where I made a deposit my check to show a letter from the person's bank who...
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#964420
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