Not resolved

My corporate card did not reach me; I called and was told the new card had to be sent to my home. Shipping by UPS - tracked the package after they gave me the tracking number because it wasn't delivered the correct day!

Then, I call the next day and they show it delivered. To an address; no street just the city of one of my four offices. They can't even tell me where the package was left. Waste of time and they are derelicts!

Then they wanted to cancel yet another card because i didn't receive the first one! Who does that!???

Unbelievable! Their customer service sucks!

Product or Service Mentioned: Us Bank Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service reps unhelpful, Customer service reps are unskilled.

  • Credit Card Delivery Debacle
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